Canada LEDS Terms and Conditions:

PAYMENT: Payments are made in full at the time we receive the order and will be accepted by certified check. Canada LEDS does not accept Fax, Phone or Purchase Orders 

MERCHANDISE RETURNS: Unused items may be returned, within 14 days, in the original packaging for credit or exchange (shipping charges are to be borne from customer side). Non-defective items returned for credit will have a 30% restocking fee deducted from credit. If you have made an error in selecting a product, you may exchange the item/s however we are not responsible for any return shipping charges and therefore do not issue call tags for pickups.  

HOW TO RETURN: Email sales@canadaleds.com with your order and invoice number and we will Email you a RGA (Return Goods Authorization). We do not accept return shipments without a RGA number clearly marked on the outer box. When it comes to expensive items it is always a good idea to have these items well packaged and insured when shipped, that way all items that may be damaged in shipping are covered. 

CANCELLATION OF ORDERS: You can cancel orders. If your item is not in transit (either from the factory to us, or from us to you) then there is no extra fee. If your item is in transit then we'll have to charge a restocking fee.

We are flexible. We can make accommodations beforehand. Just don't be afraid to ask. Please note that due to safety issues, we cannot accept returns on driver’s or transformers.

PRICING & ERRORS: Prices subject to change without notice. Since we have made every effort in providing the most up-to-date and accurate information. Canada LEDS is not responsible for typographical or pricing errors, which may occur.

SHIPPING: If you would prefer a shipping method, please let us know. Shipping charges will be determined after we have received your order. This way we can be sure to give the most accurate charge.

INTERNATIONAL SHIPPING: International-shipping charges will be determined after we receive the order. Different countries have different rates. After we get an exact amount, we will email the shipping charge to you. If everything is still fine, we'll go ahead with the ordering process.

Typographical Errors: In legalese: In the event a product is listed at an incorrect price due to a typographical error on the site, Canada LEDS shall have the right to refuse or cancel any such orders whether or not the order has been confirmed. If you have already been charged for the order and Canada LEDS decides to cancel such order, you will be immediately credited the charged amount. But we'll do our best to avoid any such problems.

ADVERTISED PRODUCTS: We reserve the right to substitute any advertised product brand, if the advertised brand is unavailable at the time the order is placed.  However the substitute may be of the equivalent quality and specifications of the product ordered. 

SALES TAX: You are responsible for the payment of any provincial/state and local sales or use taxes that may apply to your order. The sales tax is calculated based on the full invoice price, and may include charges for shipping and handling if required by law. By law, Canada LEDS must collect sales tax for orders SHIPPED within Canada.  

Delivery: While Canada LEDS will make every reasonable effort to ship your orders within these time frames, Canada LEDS is not responsible or liable for any delay in receiving or completing your order that is caused by an event beyond our control. Such events may include, but are not limited to, fire, flood, accident, strike, riot, civil commotion, act of God, war or other hostilities, acts or omissions of carriers, transmitters, phone companies, Internet Service Providers or Internet backbone providers or a failure, interruption or delay of the server or this Site caused by an event outside our direct control, including without limitation, power outages or attacks on this Site such as by persons known as "hackers." 

International Shipments: Currently, Canada LEDS can only ship your order to addresses within Canada, the United States, US Territories and Mexico. For customers seeking to have goods delivered to all other countries, Canada LEDS requires the use of a Canada-based "Freight Forwarder" of your choosing and full bank transfer payment in advance. Title and risk of loss of the products pass to you (the paying customer) upon delivery at the "Freight Forwarder 

Shipping & Handling (S&H) Charges:

S&H charge applies to all orders.

Additional S&H charges will apply to orders shipped outside Canada to orders shipped via your delivery method selected. In the event only some of the product is in stock at the time an order is placed, the available product will be shipped via your delivery selection and the backorder will ship via Ground service when stock is available. S&H charges along with any charged Freight are non-refundable in all occurrences where Canada LEDS has made no error in merchandizing or shipping

Return & Restocking Policy: Canada LEDS stands behind its products and will issue a refund, replacement or credit if you are not satisfied with your purchase and notify us within 14 days of receipt of product. A Restocking Charge of 30% will apply to all items returned where Canada LEDS has made no error in merchandizing or shipping. Refunds will be made by original method of payment excluding (S&H) charges, which are non-refundable. All returns must arrive in its original packaging and all freight charges for the return of goods are to be paid by the customer. 

Please E-mail us to obtain a Returned Goods Authorization (RGA) before returning any product. 

Damaged or Incorrect Shipments: Canada LEDS will replace the order free of any applicable shipping costs if we made an error with your order. Please note any obvious damage or shortage while applying your signature at the time of delivery and make all claims for replacement or credit within 14 days of delivery. To return any mistaken or damaged item, please E-mail us to obtain a Returned Goods Authorization (RGA). For damaged orders, keep the original box and all packaging materials for possible inspection by the carrier. Canada LEDS may at any time limit the number of delivery attempts based on unfavorable delivery history resulting from, but not limited to, damage, loss, or theft. 

Limitation of Liability:  

AN ESSENTIAL PURPOSE OF THE LIMITED EXCLUSIVE LIABILITIES AND REMEDIES IN THIS AGREEMENT IS ALLOCATION OF RISKS BETWEEN CANADA LEDS AND PURCHASER WHICH ALLOCATION OF RISKS IS REFLECTED IN THE PURCHASE OF THE PRODUCTS

UNDER NO CIRCUMSTANCES CANADA LEDS SHALL NOT BE LIABLE FOR ANY SPECIAL, CONSEQUENTIAL, EXEMPLARY OR INCIDENTAL DAMAGES (INCLUDING LOSS OF LIFE, LOST OR ANTICIPATED REVENUES OR PROFITS RELATING TO THE SAME), ARISING FROM ANY CLAIM RELATING TO THESE TERMS OF SALE, THIS SITE, THE CATALOG, PRODUCT (S) OR ORDER (S), WHETHER SUCH CLAIM IS BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE OR STRICT LIABILITY) OR OTHERWISE. IN NO EVENT WILL THE COLLECTIVE LIABILITY OF CANADA LEDS EXCEED THE AMOUNT YOU HAVE PAID TO THE COMPANY FOR THE APPLICABLE ORDER OR PRODUCT OUT OF WHICH LIABILITY AROSE. THESE LIMITATIONS SHALL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY REMEDY.

SEVERABILITY: If any provision of these Terms of Sale are held illegal, unenforceable or in conflict with any law by a court of competent jurisdiction or arbitral tribunal, such provision shall be deemed severed from these Terms of Sale and the validity of the remainder of these Terms of Sale shall not be affected thereby.  

GOVERNING LAW: These Terms of Sale shall be governed by and construed in accordance with the laws of the Province of Ontario, applicable to contracts made and to be enforced wholly within the Ontario Province. 

ARBITRATION: Any dispute or disagreement arising out of these Terms of Sale, or breach thereof, shall be settled by arbitration administered by the Canadian Arbitration Association under its Commercial Arbitration Rules, and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof. Such arbitration shall be held within the city limits of Mississauga.

 JURISDICTIONS AND VENUE: You and Canada LEDS (collectively the "Parties;" individually a "Party") irrevocably agree that any legal action, suit or proceeding brought by it in any way arising out of these Terms of Sale must be brought solely and exclusively in the federal or state courts adjudicated in the Ontario Province, within the city limits of Mississauga and irrevocably accept and submits to the sole and exclusive jurisdiction of the aforesaid courts in person, generally and unconditionally with respect to any action, suit or proceeding brought by it or against it by the other Party. 

WAIVERS AND AMENDMENTS: The waiver by either Party of any provision of these Terms of Sale on any occasion and upon any particular circumstances shall not operate as a waiver of such provision of these Terms of Sale on any other occasion or upon any other circumstances. These Terms of Sale may be waived or amended only in a writing signed by the Parties. 

The use of this site, acknowledgement of our proforma Invoice and purchase of our products signifies your agreement to the above terms of sale.